Privacy Policy

Brazil Visa Assistance is committed to protecting applicant information collected through brazilevisaonline.com. This policy explains how we collect, use, store, and share personal data when you create an account, complete an application, upload documents, make a payment, respond to queries, or contact us.

Information we collect

We may collect account details, contact details, nationality, passport information, travel details, address details, employment or education details, uploaded documents, payment references, query responses, and technical information needed to operate and secure the platform.

How we use information

We use applicant data to create and manage applications, save progress, validate documents, process payments, provide application tracking, raise and resolve review queries, send email updates, prevent misuse, and keep operational records.

Sharing and processors

We may share information with payment processors, hosting providers, email providers, support providers, and authorized review teams where needed to deliver the service. We do not sell applicant personal data.

Documents and retention

Uploaded files are stored for application processing and audit purposes. Retention periods may depend on legal, accounting, operational, fraud-prevention, or application-review requirements.

Security

We use reasonable technical and organizational safeguards to protect applicant data, including password hashing, controlled document access, server-side payment verification, and account-based access controls.

Your choices

You may login to review application information, update draft information, respond to queries, or request assistance with corrections. Some submitted or paid records may need to be retained for compliance or processing reasons.

Cookies and links

The website may use session cookies and similar technologies required for login, security, and application progress. External websites linked from this platform are governed by their own privacy practices.